Jul 12, 2025
Case Study: How VetNotes and EzyVet Transformed Work-Life Balance at Redhead Veterinary Clinic
How Dr. Simone Cooper reclaimed her evenings whilst improving patient care and consultation quality
The Challenge: Late Nights and Missing Details
Dr. Simone Cooper owns Redhead Veterinary Clinic, where she's built a strong reputation for patient care. But like many practice owners, she faced two persistent problems: staying late to complete consultation notes and the risk of forgetting important clinical details during busy consultations.
Traditional documentation meant long evenings at the clinic, impacting her work-life balance. Even worse, trying to remember every detail whilst focusing on patient care sometimes led to missed information in her records.
The Solution: VetNotes Working Alongside EzyVet
Nine months ago, Dr. Cooper implemented VetNotes at her clinic. Since Redhead Veterinary Clinic already used EzyVet, the transition was remarkably smooth. The VetNotes Chrome extension sits directly within EzyVet, so her team never had to leave their familiar interface or learn a new system.
Working with Mitch from the VetNotes team, Dr. Cooper found the AI documentation integrated seamlessly into their existing EzyVet workflow with minimal training required.
The Results: Three Key Improvements
VetNotes delivered three game-changing benefits for Dr. Cooper:
1. Getting Home on Time
"I get home on time more often than not now," Dr. Cooper reports. The AI system eliminated lengthy post-consultation documentation, allowing her to finish when the last patient leaves.
2. Never Missing Clinical Details
"I'm not forgetting some important facts during my consultations anymore." Real-time AI capture ensures no crucial observations, treatments, or client communications are overlooked.
3. More Time with Patients
"I'm getting more time to actually spend with the client and with my patient without losing all the detail of the consult afterwards." Dr. Cooper can now focus completely on patient care whilst maintaining comprehensive records.
The EzyVet Advantage: Staying in Your Familiar System
The Chrome extension approach proved crucial to success at Redhead Veterinary Clinic. VetNotes appears naturally within EzyVet, providing several key benefits:
No workflow disruption: Staff continue using EzyVet exactly as before
Minimal training: No new system to learn, just enhanced functionality within their existing interface
Seamless operations: AI documentation works alongside familiar practice management tools
This approach meant the team could adopt advanced AI technology without abandoning the EzyVet workflow they already trusted.
Key Takeaways for EzyVet Practices
Dr. Cooper's experience demonstrates several important principles:
Work-Life Balance Is Achievable: The right technology can genuinely improve personal time without compromising patient care quality.
Stay Within Your System: Technology that works alongside existing practice management systems reduces training time and increases adoption success.
Real-Time Documentation Works: AI capture during consultations eliminates the choice between patient attention and thorough record-keeping.
Support Matters: Quality implementation support ensures technology integrates smoothly into practice operations.
The Bottom Line
After nine months with VetNotes, Dr. Cooper has achieved what many veterinary professionals seek: better patient care, comprehensive documentation, and sustainable work-life balance.
The success at Redhead Veterinary Clinic proves that AI documentation technology, when designed to work alongside familiar systems like EzyVet, can solve persistent challenges without disrupting established workflows. Rather than replacing veterinary expertise, it amplifies it by handling routine tasks whilst preserving complete clinical records.
For EzyVet users considering AI documentation, Dr. Cooper's experience shows that the right Chrome extension approach can deliver immediate benefits with minimal disruption—transforming not just how veterinarians work, but how they live.
Ready to reclaim your evenings whilst improving patient care? Learn how VetNotes works seamlessly alongside EzyVet to transform your practice workflow.